Help & FAQ

Answers to common questions. Can’t find what you need? Call us or email [email protected].

How do I place an order?

Add items to your cart, go to checkout, enter your delivery details and choose how to pay — cash on delivery, ৳200 advance, or full online payment.

How do I track my order?

Sign in and open My orders to see each order’s live status, from confirmed to delivered.

How do I return something?

See our Returns & refunds policy. Raise a request from your order within the return window.